Frequently Asked Questions

Who are your caregivers?

How do you verify your caregivers?

All our caregivers undergo comprehensive background checks, including criminal history verification, identity confirmation, and professional reference validation.

What if I'm not satisfied with my caregiver?

We offer a satisfaction guarantee. If you're not completely satisfied with your caregiver, we'll work with you to find a better match at no additional cost. We also provide 24/7 support to address any concerns immediately.

How quickly can you arrange care?

In most cases, we can arrange care within 24-72 hours.

Do you provide care in all cities?

Currently, we operate in major cities across India including Delhi NCR, Mumbai, Bangalore, and Hyderabad. We're rapidly expanding to more cities.

What are your pricing options?

Can I get care for just a few hours a day?

Absolutely! We offer flexible scheduling including daily care, part-time care, full-time care, and live-in care options. You can customize the schedule based on your specific needs.

How does CareConnect protect my personal information?

We employ enterprise-grade security practices and comply with all privacy regulations to keep your data safe.

I'm a professional caregiver. How can I join CareConnect?

Do you have a mobile app for managing care?

Yes! Our progressive web app lets you track bookings, chat with caregivers, and receive real-time updates on any device.